Website: http://www.ericsson.com/in
Eligibility: Degree/Engineering in Communication Engineering or equivalent.
Role: Services Engineer
Role: Services Engineer
Location : Kolkata
Key Skills:
· Responsible for Configuration, CSR Handling, Fault analysis.
· Must have excellent knowledge of IP Routing Protocols like RIP / OSPF etc.
· Must have excellent knowledge of Switches / Firewalls / Routers , Design call flows.
· Responsible for Configuration, CSR Handling, Fault analysis.
· Must have excellent knowledge of IP Routing Protocols like RIP / OSPF etc.
· Must have excellent knowledge of Switches / Firewalls / Routers , Design call flows.
The work is performed according to Procedures Manuals per customer and/or
According to global WLAs defined between CNS, TIER2 & PDU and when applicable; specific WLAs for Customized Solutions and LCM plan.
As support engineer you will investigate, deliver restorations and produce solutions to customer service requests.
You will investigate complex technical problems, trouble shoot systems that are in operation
.The role the Support Engineer is to troubleshoot/document /Test , support IP Domain products.
As a Support service engineer, you provide technical support for assigned products under minimal or no supervision.
He/She should have passion to innovate, working in a challenging team environment; have the enthusiasm and ambition to complete projects/ Support issues to the highest standard
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